AI Art Shop
https://www. airshop. eu

About our privacy policy

AI Art Shop cares about your privacy. We therefore only process data that we need for (improving) our services and carefully handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by AI Art Shop. The starting date for the validity of these conditions is 09/08/2022, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.

Online store software

Shopify
Our webshop is developed with software from Shopify. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Based on the agreement we have concluded with them, Shopify is obliged to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified credit card data processor. Shopify uses cookies to collect technical information related to your use of the software, no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group in order to further improve the service. Shopify takes into account the applicable statutory retention periods for (personal) data. The EU/US Privacy Shield applies, your data may be processed in the United States.

Web Hosting

Shopify
We purchase web hosting and email services from Shopify. Shopify processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. This is not personal data. Shopify has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Shopify is bound by the confidentiality agreement.

Shopify
We use the services of Shopify for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Shopify does not have access to our mailbox and we treat all our email traffic confidentially.

Payment processors

Shopify
We use the platform of Shopify to handle (part of) the payments in our webshop. Shopify  processes your name, address and residence details and your payment details such as your bank account or credit card number. Shopify has taken appropriate technical and organizational measures to protect your personal data. Shopify reserves the right to use your data to further improve the service and to
share (anonymised) data with third parties. Shopify will share personal data and information regarding your financial position with credit rating agencies in the event of a request for a deferred payment (credit facility). All the safeguards mentioned above with regard to the protection of your personal data also apply to the parts of Shopify's services for which they engage third parties. Shopify does not store your data longer than permitted by law.

Reviews

Facebook and Google
We collect reviews via the platform of Facebook and Google. If you leave a review via Facebook or Google you are obliged to provide your name and e-mail address. Facebook and Google shares this information with us so that we can link the review to your order. Facebook and Google will also publish your name on their own website. In some cases, Facebook and Google may contact you to clarify your review. In the event that we invite you to leave a review, we will share your name and email address with Facebook and Google. They only use this information for the purpose of inviting you to leave a review. Facebook and Google has taken appropriate technical and organizational measures to protect your personal data. Facebook and Google reserves the right to engage third parties for the provision of services, for which we have given permission to Facebook and Google. All the guarantees mentioned above with regard to the protection of your personal data also apply to the parts of the service for which Facebook and Google engage third parties.

Shipping and logistics

PostNL
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

DHL
If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with DHL. DHL only uses this information for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will also make your data available to these parties.

Invoicing and accounting

Shopify
We use the services of Shopify to keep track of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data is sent and stored protected. Shopify is bound to secrecy and will treat your data confidentially. Shopify does not use your personal data for purposes other than those described above.

External sales channels

Purpose of data processing

General purpose of processing

We use your data exclusively for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for
(targeted) marketing. If you share information with us and we use this information - other than at your request - to contact you at a later time, we will ask you for explicit permission. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to secrecy by virtue of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

Cooperating with tax and criminal investigations

In some cases, AI Art Shop may be required by law to share your data in connection with tax or criminal investigation by the government. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods
We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in response to your order.

Your rights

Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a request to be forgotten we administer anonymised data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.

Right of inspection
You always have the right to view the data that we process or have processed and that relate to your person or can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data, stating the category under which we have stored this data, at the e-mail address known to us.

Right to rectification

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, adjusted. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been changed at the e-mail address known to us.

Right to restriction of processing

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it. to limit. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to portability

You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to this, to another person. party to perform. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights

In appropriate cases you have the right to object to the processing of your personal data by or on behalf of AI Art Shop. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently suspend the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to keep track of and receive reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products, among other things.

Third party cookies

In the event that third party software solutions use cookies, this is stated in this privacy statement.
In the event that software solutions from third parties use cookies, this is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.

Contact details
AI Art Shop
Diemewei 4218 6605 XD The Netherlands
E: info@aiartshop. eu